CUSTOMER SERVICE

All handbags are backed by customer service. From wherever in the world a customers’ handbag may need repair due to wear or accident, it will be shipped to Italy, repaired and returned at no cost to the customer (retailer pays shipping costs). In the meantime, the customer may benefit with the use of a new substitute handbag (at the discretion of the retailer) that, at the time of completed repairs, the customer may purchase at a discount of up to 30% off the ticket price.

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